How to Add Fund to Your WOOW Account – Complete Step-by-Step Guide

Introduction

Adding funds to your WOOW account is an essential step if you want to enjoy:

• Seamless USA-to-Bangladesh shopping
• Tax-free purchases
• The cheapest shipping rates

Whether you’re a first-time shopper or a frequent importer, properly funding your account ensures smooth transactions, faster order processing, and avoids payment delays.

In this guide, you’ll learn:

• How to log in and add funds step by step
• Different payment methods you can use
• How to verify your balance
• Common issues and their solutions
• Tips to save money while funding your account

By the end, you’ll clearly understand how to add funds safely and make the most of your WOOW account.

📑 Table of Contents

1. Why Adding Funds to WOOW is Important
2. Prerequisites Before Adding Funds
3. Step 1: Logging into Your WOOW Account
4. Step 2: Navigating to Wallet / Add Fund Section
5. Step 3: Choosing the Right Payment Method
6. Step 4: Entering the Amount
7. Step 5: Confirming Your Payment
8. Step 6: Verifying Wallet Balance
9. Step 7: Using Funds for Shopping or Shipping
10. Common Problems & How to Solve Them
11. Tips to Maximize Savings When Adding Funds
12. Frequently Asked Questions (FAQs)
13. Summary and Best Practices

1. Why Adding Funds to WOOW is Important

Funding your WOOW wallet allows you to:

• Shop from USA stores without payment failures
• Pay for USA to Bangladesh shipping instantly
• Avoid repeated bank transfer delays
• Access exclusive promotions and discounts
• Track your tax-free shopping savings

💡 For Bangladeshi e-commerce sellers or frequent importers, pre-funding your account ensures faster order consolidation and shipment processing.

2. Prerequisites Before Adding Funds

Before you begin, make sure you have:

• A registered WOOW account with verified email/phone number
• Access to a valid payment method (Bank, bKash, Nagad, Rocket, or International Card)
• Knowledge of your current wallet balance
• Awareness of minimum/maximum funding limits

👉 Pro Tip: Check WOOW promotions — sometimes you get bonus wallet credits for funding specific amounts.

3. Step 1: Logging into Your WOOW Account

1. Visit www.woowglobal.com
2. Click Login (top right corner)
3. Enter your registered email & password
4. If 2FA is enabled, enter the OTP sent to your phone/email
5. Once logged in, your dashboard will show wallet balance, shipment history, and shopping details

4. Step 2: Navigating to Wallet / Add Fund Section

• From the dashboard, go to Wallet or Add Fund
• Click Add Fund
• The page will show:
• Current wallet balance
• Available funding options
• Transaction history

5. Step 3: Choosing the Right Payment Method

WOOW offers multiple payment options for Bangladeshi users:

✅ Bank Transfer (Local Banks)

• Works with most Bangladesh banks
• Faster for verified accounts

✅ bKash / Rocket / Nagad

• Convenient for quick funding
• Best for small to medium amounts

✅ International Payment Gateway

• For overseas users
• Supports Visa, MasterCard, etc.

💡 Tip: Always choose the fastest and lowest-fee method to maximize savings.

6. Step 4: Entering the Amount

• Enter the desired funding amount
• Options available:
• Small amounts for casual shoppers
• Larger amounts for frequent buyers/exporters
• Review:
• Conversion rates
• Transaction fees (if applicable)

7. Step 5: Confirming Your Payment

1. Click Confirm Payment
2. Follow on-screen steps (depending on method chosen)
3. Wait for confirmation screen/receipt
4. Check for email or SMS confirmation

8. Step 6: Verifying Wallet Balance

• Refresh your Wallet page
• Check updated balance
• If not updated, immediately contact WOOW support:
• 📞 Hotline: 09649-223322
• 📱 WhatsApp: 01816-369701

9. Step 7: Using Funds for Shopping or Shipping

Once your wallet is funded, you can:

• Pay for USA → Bangladesh shipping
• Consolidate multiple parcels for lower rates
• Shop tax-free from Apple, Amazon, Nike, Sephora & more

💡 Pro Tip: Always use your unique 5-digit Customer ID for shipments to ensure smooth processing at the WOOW Delaware warehouse.

10. Common Problems & How to Solve Them

ProblemSolutionPayment not reflectingCheck transaction proof & contact supportIncorrect amount addedReport immediately for balance adjustmentTechnical issuesClear cache, switch browser, or update app

11. Tips to Maximize Savings When Adding Funds

• Fund in bulk → save on repeated transfer fees
• Use bank promotions → cashback on digital transfers
• Track currency rates → add funds when rates are favorable
• Leverage WOOW campaigns → look for bonus credits

12. Frequently Asked Questions (FAQs)

Q1: Can I add funds from outside Bangladesh?

👉 Yes, via international payment gateway.

Q2: How long does it take for funds to reflect?

👉 Usually a few minutes to 1 hour, depending on method.

Q3: Is it safe to add funds?

👉 Absolutely, WOOW uses secure, encrypted payment gateways.

Q4: Can I use partial balance for shipping?

👉 Yes, you can use part for shipping and keep the rest for future use.

13. Summary and Best Practices

• Always verify your wallet balance after funding
• Use tax-free shopping benefits + wallet payments
• Keep your Customer ID handy for all shipments
• Contact support quickly if wallet issues occur
• Plan funding before big shopping events for maximum savings